Attachment in article or e-mail

Currently it is not possible to include attachments in an article or an e-mail template by adding documents in the file explorer.

There is still an opportunity to include documents that the customer can open and download, but then the following steps must be carried out:

Upload document in the file bank

Go to the main menu and find file bank under the other category.

Click on the "upload" icon and find the document you want to upload. Alternatively, you can also drag the file into the field under file info.

You then create the document, click on the hamburger menu and select "copy to webshop".

You will then get a link for the document you can copy.

Embed the link in an article or in an e-mail template

Create a new article or email template, or possibly open the existing article/template that you are going to attach. Here you can mark the desired text that will present the link and then click on the link symbol in the text editor.

In the "URL" field, paste the link you copied in the previous step. Click OK.

Here is an example of what the article looks like with a link to the right document.